Condition of items:
All items I sell are pre-owned by me, vintage or antique. READ the description. Flaws, color discrepancies, measurements, et cetera are indicated in the description. I am not perfect and have been known to forget measurements. If I did or you have more questions email me. I will be glad to help you. I'd rather lose a sale than have a disgruntled customer.
Smoke, pets, and odors:
My home is smoke and pet free.
Payment is due immediately using PayPal, check, cash or Google Wallet.
If you send a check it must be made out to David Hearn. It will be on hold until it clears and then I will send the item to you.
You can e-mail me if you want to send cash. Once I get the cash and it is real I will ship the item to you. I have actually had one customer who does this with cash only.
If you are buying more than one item and take a break your shopping cart will empty out. Make a note of the item numbers you have in your cart before leaving your computer.
I give it whether you request it or not.
The more you buy the more you save. The postage for the first weighty item is always the most expensive. Adding additional items sometimes add nothing to the shipping of the first or very little. It all depends on the kind of items you are buying.
I ship using USPS. Most items will go surface.
Cost of insurance is included in the shipping fee for breakable and valuable items. If you aren't sure if it is included and want it, email me.
If there is a problem with your order, please contact me via email within 24 hours of receipt. In case of damage keep the packaging and all the contents and notify me immediately.
Returns for other reasons are accepted if initiated within 2 days and received back within 10 days. Items returned after 10 days or without prior contact will be refused. Otherwise refunds, less shipping/handling fees, will be made via Paypal or Google.
No unauthorized returns.
Finally, and this is important, as internet providers attempt to stem SPAM emails, they quite frequently discard important emails. If you have emailed me for whatever reason and don’t get an answer within 24 hours, check your spam/phishing files or that you don’t have blocks on mail from unrecognized contacts. I answer ALL emails within 48 hours and usually much sooner.